Get more out of ServiceNow
Your ServiceNow journey doesn't end after the implementation is complete, so neither do our services. We've developed a range of operational services to suit your business requirements, to ensure that you are supported through your platform's lifecycle. Every organization has different needs, so every service we provide is bespoke, but below are a few guides to the services we offer.
You manage the platform, but we're on hand to answer questions about the tricky elements of platform management that you may not have the answer to. We'll tell you about the new features and upgrades, and advise on how you can plan for this.
This model allows you to buy a 'bucket of hours', which can be used as required. This hands on approach gives you the flexibility to achieve any projects, small or large, as you see fit. Once you're nearing the end of your bucket, you simply top up. Easy!
Outsource parts of your platform management to support your in-house team in the elements of platform management which they may not be used to, such as bulk data modification, upgrade planning, new feature reviews, minor customizations and building reports.
This option gives you a full-time system admin, without needing to hire someone in-house. You'll have a dedicated resource working exclusively on your instance, either remotely or on-site depending on what suits your business best.