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ServiceNow


The Enterprise Cloud Company

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ServiceNow


The Enterprise Cloud Company

ServiceNow is changing the way people work. By placing a customer-service-oriented lens on the activities, tasks and processes that make up day-to-day work life, ServiceNow helps the modern enterprise operate faster and be more scalable than ever before. As the enterprise cloud company, ServiceNow provides a service model that defines, structures and automates the flow of work, removing email and spreadsheets from the process to streamline the delivery of services.

And nearly everything can be delivered ‘as a service’ in ServiceNow. A system where people, across the enterprise, engage to get work done. To rapidly create new services, deliver the services at record pace, and more importantly – manage the services.

Service management is a discipline for the entire enterprise. With roots in IT, the ServiceNow service management solutions address all the service domains of modern enterprises including human resources, facilities, and finance. IT started it for themselves, then went on to prove it is possible to apply service management to use cases outside of IT.  And by doing so, successfully deliver a modern service experience.

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AppDynamics


The Next Generation of Application Intelligence

AppDynamics


The Next Generation of Application Intelligence

Today’s consumer-driven world moves faster than ever. From banking to social media to dinner reservations to driving directions, consumers rely on software apps to perform a variety of tasks. And to you, the business, this user engagement ultimately means revenue.

AppDynamics empowers today’s software-defined businesses with the ability to proactively monitor, manage, and optimize the most complex software environments. Because AppDynamics views your application through the lens of end-user interactions, it is able to dynamically collect millions of performance data points across the underlying software and infrastructure. AppDynamics then applies intelligence to each transaction, instantly identifying performance anomalies, enabling automatic fixes and continuously measuring business impact. And all this happens in real time, in production, with cloud or on-premise deployment flexibility. So even in the most dynamic, heterogeneous production environments, you can know more and know it faster.

It’s more than monitoring—it’s true Application Intelligence.

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Service Management IntegrationS, LTD.


Enterprise Data Migration at the Push of a Button

Service Management IntegrationS, LTD.


Enterprise Data Migration at the Push of a Button

The landscape for both IT Service Management and Service Management at large is undergoing continual change in three fundamental ways:

  1. There is continuous pressure to upgrade applications to get onto the latest build, yielding constant stress on IT managers to plan for and deliver critical software upgrades without any impact on service. 
  2. There is an industry shift from on-premise applications to the cloud
  3. There is a periodical shift from one ITSM / ESS product vendor, which provides a more significant challenge to the IT Manager as they grapple with the need to maintain functionality for key users, plan and execute the migration to the new platform and retire the legacy system without loss of data. 

The one common denominator amongst all three types of change is the preservation of data. That’s not to say that all data needs to be preserved - the migration process is a golden opportunity to de-clutter and review exactly what data needs to be carried forward. But once the required data has been identified, the challenge then becomes how to preserve and migrate this to the new platform in a reliable and straight-forward way without compromising data integrity. 

Enter ITSM Bridge by Service Management Limited: a fully configurable, platform and infrastructure agnostic, push-button solution to the data migration process. Rather than spend time figuring out how to perform data migration from platform to platform, organizations can now spend their valuable time figuring out what to migrate, and then do so in an automated fashion. The end result? Saved dollars and improved data quality.

 

For more information: www.itsmbridge.com

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Okta


Identity management for all your people, all your devices, and all your applications.

Okta


Identity management for all your people, all your devices, and all your applications.

Okta is the foundation for secure connections between people and technology. By harnessing the power of the cloud, Okta allows people to access applications on any device at any time, while still enforcing strong security protections. It integrates directly with an organization’s existing directories and identity systems, as well as 4,000+ applications. Because Okta runs on an integrated platform, organizations can implement the service quickly at large scale and low total cost.

More than 2,000 customers, including Adobe, Allergan, Chiquita, LinkedIn, MGM Resorts International, and Western Union, trust Okta to help their organizations work faster, boost revenue, and stay secure.

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Bomgar


Enterprise Remote Support and Privileged Access Management

Bomgar


Enterprise Remote Support and Privileged Access Management

Bomgar connects people and technology securely, providing leading remote support and privileged access management solutions that strengthen security while increasing productivity. Bomgar solutions help support and security professionals improve business performance by enabling secure, controlled access to nearly any device or system, anywhere in the world.

Since 2003, more than 9,500 corporate customers across 65 countries have chosen Bomgar as their platform for remote support. Bomgar clients include some of the world’s leading IT outsourcers, systems integrators, software vendors, hospitals and healthcare organizations, government institutions, colleges and universities, legal and accounting firms, and insurance and financial institutions.