Our Commitment to Privacy

This privacy policy applies to www.highmetric.com (“Sites”) owned and operated by Highmetric, LLC, Highmetric UK LTD (“Highmetric, LLC”). This privacy policy describes how Highmetric, LLC collects and uses the personal information you provide on our Sites, and it also describes the choices available to you regarding our use of your personal information and how you can access and update this information. By using the Sites, you acknowledge that you have reviewed, and agree to, the terms of this Privacy Policy. If you do not agree to this Privacy Policy, do not use this Site.

Your privacy is important to us. Highmetric, LLC participates in the Safe Harbor program negotiated by the U.S. Department of Commerce under the European Union's 1995 Directive on Data Protection. Highmetric, LLC complies with the U.S.-E.U. Safe Harbor framework and the U.S.-Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. Highmetric, LLC, has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Highmetric, LLC’ certification, please visit http://www.export.gov/safeharbor/.

Highmetric, LLC operates in the business-to-business (B2B) industry. Unlike many companies and websites, Highmetric, LLC does not focus on consumer users or the collection of consumer data. To the extent Highmetric, LLC collects information online, our purpose is to better serve our business customers.

The Information Highmetric, LLC Collects

Highmetric, LLC may collect all of the following types of information when you browse our Sites:

  • Information you provide directly, such as your name, company name, phone number, email address or ordering information when you register or make an online order or e-mail messages you send us.
  • Personal information you submit through the Sites as part of the online job application process or in the process of registering for a Highmetric sponsored training, event, user group, or conference.
  • The webpages your Internet browser visits when browsing Highmetric, LLC’ websites.
  • Click-through information related to Highmetric, LLC marketing activities.
  • Aggregate data, such as the number of hits per week or per webpage.

The Way Highmetric, LLC Uses Information

Highmetric, LLC does not rent or sell your information. Highmetric, LLC uses information collected online in the following ways:

  • For information you provide directly, such as ordering information or e-mail messages, Highmetric, LLC uses the information to respond to your orders and requests.
  • For information you provide online, luring actions or clicks from hyperlinks and subscriptions, Highmetric, LLC uses the information to customize future communications and webpages in accordance with communication preferences you have established with us.
  • For some registrations, personal information you provide such as email addresses and use data may direct you to particular webpages, customize the webpages you see, or otherwise erase the relevance of the information you receive.
  • For personal information submitted online for scheduling training or registering to attend a Highmetric sponsored conference or event, we may use and disseminate this information internally and among our affiliates to communicate with You and to facilitate your registration and participation to the extent necessary to provide these services only.
  • For information about webpages visited, page hits per week, and the like, Highmetric, LLC uses this information internally to improve the design of our webpages.

Highmetric, LLC may use third-party storage or service-provider companies to perform some functions including the processing of data. These companies are authorized to use your personal information only as necessary to provide these services to us. Such companies are under a duty of confidentiality to Highmetric, LLC.

Highmetric, LLC utilizes a merchant gateway for payment processing on our web properties. Credit card information is not visible to any persons or people at Highmetric, LLC. If you choose to use merchant gateway payment option to pay for your training course, its privacy policy and security practices will apply to your information. We encourage you to read that privacy policy before providing your information.

The use of information collected through our service shall be limited to the purpose of providing the service for which the Client has engaged Highmetric, LLC.

Information Related to Data Collected for our Clients

Occasionally Highmetric, LLC collects information under the direction of companies that employ us to do so (“Clients”). Highmetric, LLC has no direct relationship with the individuals whose personal data it processes on behalf of its Clients. If you are a customer of one of our Clients and would no longer like to be contacted by the Client that uses our service, please contact the Client that you interact with directly. Highmetric, LLC may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our Clients.

Access and Retention of Data Controlled by our Clients

Highmetric, LLC has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the Highmetric, LLC’s Client, who is the data controller. If requested to remove data Highmetric, LLC will respond within 30 days. Highmetric, LLC will retain personal data that we process on behalf of our Clients for as long as needed to provide services to our Clients. Highmetric, LLC will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

When Highmetric, LLC Shares Your Information

Highmetric, LLC will share your personal information with third parties only in the ways that are described in this privacy policy. Highmetric, LLC does not sell your personal information to third parties.

Highmetric, LLC shares your information for business purposes only on a need-to-know basis and only with: (a) its own employees and affiliates; (b) the Client from which Highmetric, LLC received the information; (c) Highmetric, LLC subcontractors and consultants that have agreed to safeguard such information in a like manner to the way that Highmetric, LLC safeguards such information and that have signed confidentiality agreements with us; and (d) other entities authorized to have access to such information under applicable law or regulation. Highmetric, LLC does not share non-public individually identifiable information with third party marketers.

Highmetric, LLC may disclose your information to protect our rights or property, to enforce our terms of use and legal notices, as required or permitted by law, or at the request of government regulators or other law enforcement officials and the courts (including the issuance of a valid subpoena). Highmetric, LLC shall have no duty to notify you of such compliance with the law.

If Highmetric, LLC is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via prominent notice on our  of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Highmetric, LLC will not use or share your information in ways unrelated to those described above without first notifying you and offering you a choice as to whether or not Highmetric, LLC may use your data in this different manner.

Our Commitment to Data Integrity and Security

Highmetric, LLC processes your information only in ways compatible with the purpose for which it was collected. To the extent necessary for such purposes, Highmetric, LLC take reasonable steps to make sure that your information is accurate, complete current and otherwise reliable with regard to its intended use. However, Highmetric, LLC expects you will update your personal information with Highmetric, LLC as necessary.

If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete it by making the change on our member information page, by emailing privacy@highmetric.com or by contacting us by telephone or postal mail at 10 E 22nd Street, Suite 300, Lombard, IL 60148-6109 Attn: Privacy Department. Highmetric, LLC will respond to your request to access within 30 days.

Highmetric, LLC will retain your information for as long as your account is active or as needed to provide you services. Highmetric, LLC will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you wish to subscribe to our newsletters, Highmetric, LLC will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us at privacy@highmetric.com.

Highmetric, LLC takes reasonable and appropriate measures to maintain the confidentiality and integrity, and prevent the unauthorized use or disclosure, of your information and the information processed on our Sites. This ludes maintaining a system of appropriate administrative, physical and technical safeguards to secure such information. When you enter sensitive information such as login in credentials, Highmetric, LLC encrypt the transmission of that information using secure socket layer technology (SSL). However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, Highmetric, LLC cannot guarantee its absolute security. If you have any questions about security on our site, you can contact us at privacy@highmetric.com.

Tracking Technologies

Technologies such as: cookies, beacons, tags and scripts are used by Highmetric, LLC and our partners, affiliates, or analytics or service providers. These technologies are used in analysing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

Highmetric, LLC uses both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. We use session cookies to remember a login instance. A persistent cookie remains on your hard drive for an extended period of time. Persistent cookies help save user preferences. You can remove persistent cookies by following directions provided in your Internet browser’s “help” directory. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as, logging in will be limited.

As is true of most websites, Highmetric, LLC gathers certain information automatically and stores it in log files. This information ludes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. Highmetric, LLC use this information, which does not identify individual users, to analyse trends, to administer the site, to track users’ movements around the Site and to gather demographic information about our user base as a whole. Highmetric, LLC does not link this automatically-collected data to personally identifiable information.

We use local shared objects, also known as Local Storage Objects (LSOs) such as HTML5 to store your preferences such as volume control or high game score, or display content based upon what you view on our site to personalize your visit. Third Parties, with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity, use LSOs to collect and store information.

Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. Cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage privacy and storage settings for Flash cookies click here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html#117118 

Behavioural Targeting / Re-Targeting

We partner with a third party ad network to either display advertising on our Site or to manage our advertising on other sites. Our ad network partner uses cookies and web beacons to collect non-personally identifiable information about your activities on this and other websites to provide you targeted advertising based upon your interests. 

Links to 3rd party Sites

Our include links to other websites whose privacy practices may differ from those of Highmetric, LLC. If you submit personal information to any of those sites, your information is governed by their privacy policies. Highmetric, LLC encourage you to carefully read the privacy policy of any websites you visit.

Testimonials

Highmetric, LLC displays personal testimonials of satisfied customers on our Sites in addition to other endorsements. With prior agreement, Highmetric, LLC may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at privacy@highmetric.com. In some cases, we may not be able to remove information in a testimonial, in which case we will let you know why we are unable to do so.

Public Comments

Highmetric, LLC offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog, please contact us. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Social Media Widgets

Our Site includes social media features, such as the Facebook “Like” button and widgets, such as the “ShareThis” button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Sites. Your interactions with these features are governed by the privacy policy of the company providing it.

How Highmetric, LLC Enforce Our Privacy Policy

Highmetric, LLC will periodically verify our compliance with the principles contained in this privacy policy. Interested persons are encouraged to raise any concerns with us using the contact information below. Highmetric, LLC will investigate and attempt to resolve complaints and disputes regarding use and disclosure of your Highmetric, LLC will cooperate fully with the Federal Trade Commission on behalf of U.S. residents and the Data Protection Authorities of any European Union nation on behalf of its residents. In the event that Highmetric, LLC or such authorities determine that Highmetric, LLC did not comply with the principles contained in the privacy policy, Highmetric, LLC will take appropriate steps to address any adverse effects and to promote future compliance.

About Highmetric, LLC (UK) Limited

Highmetric (UK) Limited is a limited company registered in England and Wales with a registered company number of 09688713 and a registered office of 1 - 2 HATFIELDS LONDON UNITED KINGDOM SE1 9PG

Revisions and Contact Information

Highmetric, LLC constantly updates the features of our Sites to better serve you, so this policy may also be revised from time to time. If Highmetric, LLC makes any material changes, Highmetric, LLC will notify you by email or by means of a notice on our Sites prior to the change becoming effective. By using our Sites, you indicate your understanding and acceptance of the terms of the policy posted at the time of your use. If you have any questions, please contact us by sending an e-mail message to privacy@highmetric.com  with the subject line heading of "Privacy Policy Request".

Revised January 2015