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Elite Global ServiceNow Partner


9.4 CSAT | 2019 ServiceNow's Fastest Growing Partner | 3rd Year in a Row

GET IN TOUCH TODAY

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Elite Global ServiceNow Partner


9.4 CSAT | 2019 ServiceNow's Fastest Growing Partner | 3rd Year in a Row

GET IN TOUCH TODAY

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New York Release

Learn what’s new in the latest ServiceNow Release

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Time to Upgrade?

Upgrade to the latest release in 10 days with our innovative upgrade pacakages


Our customer satisfaction score is 9.4 / 10 across over 100+ completed projects within the last 12 months.

Realtime CSAT data is available here!

Highmetric partners with ServiceNow and other technology platforms which provide an exceptional level of functionality, value and outcomes to our clients.

ServiceNow is changing the way OUR CLIENTS work. 

By placing a customer-service-oriented lens on the activities, tasks and processes that make up day-to-day work life, ServiceNow helps the modern enterprise operate faster and be more scalable than ever before. As the enterprise cloud company, ServiceNow provides a platform that structures and automates the flow of work, removing email and spreadsheets from the process to streamline the delivery of customer-focused services.

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ServiceNow works for YOU!


Tactical, Planned, Strategic or Managed - ServiceNow success comes in all shapes and sizes!

ServiceNow works for YOU!


Tactical, Planned, Strategic or Managed - ServiceNow success comes in all shapes and sizes!

Highmetric specializes in delivering and managing Servicenow SOLUTIONS across your entire organization


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IT Workflows

Unlock productivity and transform IT across your enterprise with a unified platform.


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Customer Workflows

Resolve complex customer issues from end to end with predictive intelligence and automated self-service.


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Employee Workflows

Deliver next-gen employee experiences with intelligent workflows, effortless service and enterprise mobile.


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Build Your Own Workflows

Use the Now Platform to build new workflow apps and extend ServiceNow solutions.


Our commitment to transparency, partnership, trust and value enables us to deliver results to our customers that are 100% aligned with business improvement and process optimization, all underpinned by world class technology solutions.

In all the meetings with Highmetric, they have been extremely prepared, engaging, actively advocating for the Bank and professional. I have engaged many SNOW partners and the workshop leader was the most well rounded consultant to date. We are very pleased to have partnered with Highmetric.
— Director of Business Systems at a major California Bank
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Servicenow Managed Services


Don’t let your investment in ServiceNow slip - let Highmetric manage your instance

Servicenow Managed Services


Don’t let your investment in ServiceNow slip - let Highmetric manage your instance

HIGHMETRIC OFFERS ServiceNow MANAGED SERVICES TO PROMOTE Continuous Service Improvement across our client’s ServiceNow investment

Companies often spend more time struggling to manage and administrate specialized software than they should. Over time, these struggles represent non-trivial amounts of operational capital which could otherwise have been better spent. Bringing the right experience to the table is key to a successful partnership.  We maintain an amazing team of individuals with over 30 years experience

  • IT Service Management

  • Customer Service Management

  • Enterprise Shared Services

  • HR Service Management

  • Tenancy/Domain Separation

  • IT Operations Management

Managed Services is the practice by which a company hires another company to manage their complex systems for them in order to drive down operational costs and drive up their own corporate efficiencies.

With Managed Services, companies can spend more time focusing on their own business than managing internal infrastructure and systems.


Highmetric's Managed Service is designed expressly to deliver value to our customers. We emphasize three core tenants that all customers will realize upon subscribing to this service:

  1. Customers will receive the technical expertise of a Senior Consultant across a team of Technical Account Managers.

  2. Customers will be able to access our desk at all times - 24x7, including holidays - regardless of geographical location.

  3. Customers will pay less than or equal to the market cost of an in-house administrator or team of administrators for these services*

Managed Services embodies years of hands-on experience in a variety of technologies. Whether your issue is workflow, performance, data, or integration related, or simply make an enhancement request to add functionality to your existing system, our team will handle your requests with urgent priority and deliver results.

Working with the Highmetric Managed Services team was a consulting experience that we couldn’t have succeeded without!
— Manufacturing Company, Global CIO