ServiceNow Customer Service Management
Great service means more than just engaging your customers.
Elevate your customer service from request to resolution
Connect customer service with other teams to resolve issues quickly and proactively.
Increase Customer Satisfaction - Provide personalized self-service options and automate common customer requests
Boost Efficiency - Fix issues faster and minimize costs by connecting customer service with field service and other departments.
Improve Products and Services - Analyze trends and monitor products and services to identify issues and preemptively notify customers