Since go live, our client has handled over 1 million requests at a rate of c.400,000 per year. And their annual upgrades now happen over the course of a few weeks, instead of months as had been their previous experience.
The company continues to innovate on the platform, using ServiceNow’s Return-to-Work software, enabling people to stay safe as they restart their working lives back at the office.
HR Service Management
ServiceNow Platform Area:
Customer Service Management