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Training from Highmetric

Unlock the full value of your technology investments with expert training from instructors who remain active in the field.

Your technology can’t deliver on its promise unless your people are trained to use it properly. At Highmetric we’re experts at passing on expertise.

We offer a range of educational services designed to do just that, filling your specific knowledge gaps and fitting in with your specific practical requirements.

ITIL® TRAINING

About ITIL Foundation Training

The purpose of the ITIL® Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL terminology, structure, and basic concepts and has comprehended the core principles of ITIL practices for Service Management.

The ITIL Foundation certificate in IT Service Management is not intended to enable the holders of the certificate to apply the ITIL practices for Service Management without further guidance. Candidates can expect to gain knowledge and understanding in the following upon successful completion of the education and examination components related to this certification.

ITIL Foundation - Context

Exam candidates who have completed their ITIL Foundation exam can continue into a broader IT Service Management certification program.

ITIL Foundation - Prerequisites

Under the ITIL Foundations portfolio, no training courses will be sold without the corresponding official exam.

Disclaimer: ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited.

The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Please Contact training@highmetric.com for more information.

ITIL Foundation - Target Group

The target group of the ITIL Foundation certificate in IT Service Management is drawn from:

  • individuals who require a basic understanding of the ITIL framework and how it may be used to enhance the quality of IT service management within an organization
  • IT professionals that are working within an organization that has adopted and adapted ITIL who need to be informed about and thereafter contribute to an ongoing service improvement program

This may include, but is not limited to, IT professionals, business managers, and business process owners.

Our training locations

We offer training courses throughout the United States and London. (See where below.)

But if it isn’t convenient for you to travel to one of our corporate training centers, you can easily arrange for us to visit you on-site—just drop us a line.

Contact us

Chicago Headquarters

10 E 22nd St. 
Suite 300 
Lombard, IL 60148
P: 630-515-6660
F: 630-271-1508

Toll Free: 1-866-265-8665

New York

Wall Street Plaza,
88 Pine Street, 
Suite 501
(Water St. Entrance)
New York, NY 10005
P: 212-227-3232
F: 646-829-4738

London

UK (EMEA HQ)

Cargo Works
1-2 Hatfields, London
SE1 9PG

P: +44 (0) 20 3965 3360

Get in touch


If you’re wondering which training courses you could benefit from, or want to get a price quote, or any other information, drop us a line.