WEBINAR SERIES - SERVICENOW NEW YORK RELEASE

This 3-part webinar series gets hands-on with ServiceNow's latest New York Release.

The New York release of the Now Platform includes more than 650 new innovations across IT, employee and customer workflows. This series is broken down into three parts focused on giving you an inside look at the latest updates and innovations for ITSM, CSM and ITOM.

 

Session 1 - IT Workflows

Learn about what's new in the New York Release for IT Service Management and transform IT across your enterprise with a unified platform.


Session 2 - Customer Workflows

Learn about what's new in the New York Release for Customer Service Management and resolve complex customer issues from end to end with predictive intelligence and automated self-service.

Session 3 - IT Operation Management

Learn about what's new in the New York Release for IT Service Management and get visibility, health, and optimisation for your digital services.

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Highlights include:

  • Experience first-hand the new Now Mobile application that removes friction from everyday work so employees can find answers and get stuff done across all departments, all from a modern mobile app powered by the Now Platform.

  • See how the New York Release enables intelligent innovations that empower IT, customer service and operation managers to deliver modern, AI-powered end-user experiences.

  • Learn more about powerful new workspaces that make it easier than ever to have a 360° view of all your services and hit your targets.


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New York Release

Learn what’s new in the latest ServiceNow Release

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ADDITIONAL SERVICENOW NEW YORK RELEASE RESOURCES