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Partners

SailPoint

SailPoint is the global leader in Identity and Data Access Governance. SailPoint solutions automate identity provisioning, certify access to critical applications, manage organizational policies, and secure unstructured data, empowering organizations to advance their business objectives and increase user productivity.

As a SailPoint Admiral Top Delivery Partner, Highmetric has extensive expertise across the SailPoint platform including IdentityIQ, IdentityNow, File Access Manager, Cloud Governance, and Predictive Identity. We adapt these solutions to integrate with the critical business systems of our customers, enabling them to stay ahead of complex access demands while maintaining full security and compliance. Our team provides a range of service offerings to help customers gain full advantage from their investment in SailPoint solutions.

Our SailPoint Services

Advisory Services

With the growing impact of cloud, mobile, and IT consumerization, Identity Governance requirements are constantly shifting. We help our customers work through the challenging questions of what’s important to their organization and establish a strategic and scalable plan that incorporates the SailPoint solutions best suited to their requirements.

Level 1 & Level 2 Front-Line Support

SailPoint’s on-premise solution, Identity IQ, can require Level 1 and Level 2 service desk support. Highmetric is the only partner to offer both levels of support. At Level 1, we provide troubleshooting, software patches, solution guidance and basic configurations. At Level 2, we provide comprehensive service desk support with more experienced and strategic support administrators who assist with complex configuration issues, software installations and best practice solution strategies.

Professional Services

We’ve worked with hundreds of public and private organizations on SailPoint focused projects. Our professional services cover the full range of support essential to effective SailPoint solution deployments, including requirement analysis, configuration and testing, training and product development. They can be delivered by both onshore and nearshore resources for maximum cost-effectiveness.

Custom Applications

Transform your IT service delivery by integrating SailPoint and ServiceNow. As the leader in identity management, SailPoint extends the ServiceNow workflow to achieve compliance and governance objectives when overseeing access to your company’s applications and resources. Visit the Highmetric/SailPoint Information Center to learn more about securely automating access requests for your whole organization:

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Managed Services

Our team of SailPoint specialists provide management, support, monitoring and hosting capabilities across the SailPoint solution suite. The team is situated across the globe, with support professionals ready to assist around the clock.

Get in touch

Excited about delivering on technology’s promise for your business? We know just how you feel. Drop us a line and we’ll get back to you ASAP.