Highmetric is part of the exclusive ServiceNow Elite Partner ecosystem. That means we have deep experience of Now Platform implementation and development, including well over 100 ServiceNow projects successfully delivered over the past 12 months, and over 500 projects in the last 5 years.
We work with both public and private sector clients, as well as Managed Service Providers, to provide advisory, implementation and managed services and custom applications that help them achieve more from their investment in the Now Platform.
Elite Partner for Sales, Services and Technology
Public Sector Partners in the US and UK
1 of only 4 ServiceNow Platform Security Partners
Partner-leading Customer Satisfaction Score of 4.7/5
Fastest growing ServiceNow partner in 2020 for the 4th consecutive year
Unique Custom Applications to Assure Now Platform Performance
Over 250 certified ServiceNow consultants
20 years of ITSM experience
Our ServiceNow Services
Whether you’re just starting out with ServiceNow or seeking to make it work harder for you, having the right foundations paired with streamlined digital business processes is essential. With deep expertise in process consulting, Highmetric’s senior teams not only configure and enhance ServiceNow environments but provide process guidance aligned to your desired business desired outcomes. Let us help you maximize the return of your ServiceNow investment.
At Highmetric, we are highly experienced at helping clients recover from poor ServiceNow deployments. Our proven tools and processes accelerate client recovery dramatically. Depending on the scale of the problem, we can re-architect from scratch, or home in on specific problems. Either way, we outline a remedial roadmap and take the action necessary to get ServiceNow back up and running as it should.
As one of the fastest-growing ServiceNow partners, Highmetric oversees a network of some of the most experienced platform developers and administrators. We can provide highly qualified candidates to augment your team over the short or long term. We offer both onshore and nearshore resources to provide flexible and cost- effective options for our clients.
Highmetric’s team of over 250 ServiceNow certified consultants are amongst the most experienced in the industry. Team members are veterans of hundreds of CSM, ITSM, ITOM and HR Service Management deployments across large and small enterprises, using a flexible delivery model to provide highly cost-effective solutions and deliver outstanding results. At Highmetric, we assess the maturity of client environments, and implement best practices stabilizing and optimizing ServiceNow deployments. The results reduce operational friction, increase efficiencies, and streamline successful upgrades as part of a comprehensive ServiceNow platform governance strategy.
Highmetric offers powerful custom applications, available through the ServiceNow App Store, that assure and improve the performance of the Now Platform. Our Codeworks tool scans ServiceNow in real time to detect and rectify code quality and security issues before they impact performance. Our Patchworks product, built on the Now Platform, provides reactive and proactive software patch management across your IT estate.
Highmetric offers comprehensive managed services to organizations that own ServiceNow. Clients of our managed services enjoy the support of a Senior Specialist Consultant and a team of Technical Account Managers, with 24x7 service support. Our approach to Managed Services embodies years of hands-on experience across a range of technologies. Whether your issue is workflow, performance, data, or integration related, or you simply want to enhance the functionality of your deployment, our team will swiftly handle your requests and deliver results.
Visit Highmetric in the ServiceNow partner database for more information on our extensive ServiceNow qualifications.
ServiceNow customer success stories
See how we've put ServiceNow to work in high-demand environments
Global entertainment group – managing unprecedented customer demand
Our client, a global entertainment group, were building their streaming service to bring world-class content to millions of people on-demand.
Education software – more security, more speed, more value
Our client, a world-leader in software and services in higher education, has a global community of more than 50,000 users.